Licensing & agency startup
Entity setup, state licensing applications, Medicare enrollment, and the policy manual you need before your first admission.
Hospice & Home Health
Steady operations for agencies that care for people at home.
Comfort Care helps hospice and home health agencies run compliant, well-staffed, and survey-ready. We consult on what needs fixing and stay to help manage it.
Standards we work in
- CMS CoPs
- OASIS-E
- HOPE
- PDGM
- Hospice cap
- CAHPS
- ACHC · CHAP · TJC
Consulting and management, under one roof.
Some owners need a plan. Others need someone in the building every week. We do both, for hospice, home health, and agencies that run both lines.
Survey & accreditation readiness
Mock surveys against the Conditions of Participation and your accreditor's standards, and plans of correction when findings come back.
Compliance & QAPI
Quality programs that actually run: QAPI projects, infection control, complaint and grievance logs, and documentation that holds up to audit.
Clinical operations & comfort care
IDG meeting structure, plan-of-care reviews, visit frequency, symptom management protocols, and bereavement follow-through.
Billing & revenue oversight
PDGM coding and OASIS accuracy for home health. NOE timeliness, cap tracking, and HOPE submissions for hospice.
Interim & ongoing management
Administrator, DON, and operations support when you're between hires or growing faster than your team can keep up.
Based in West Hollywood
Close to the agencies we serve.
We work on site with hospice and home health teams across Los Angeles, and stay reachable by phone between visits.
- Phone323-804-9627
- Emailcontact@comfortcareconsulting.org
- Office1037 N Curson Ave, Apt 6, West Hollywood
Who we work with
Wherever your agency is today.
Starting
Opening a new agency
From the business entity and license application to your initial certification survey.
Operating
Running and growing
Tighter workflows, cleaner charts, on-time billing, and better CAHPS and quality scores.
Post-survey
Recovering from findings
Condition-level deficiencies, a plan of correction, and a team that stays until the fix holds.
Have a survey coming up, or a license to file?
Tell us where your agency stands. We'll set up a call and give you a straight read on what to fix first.
About Comfort Care
We've worked inside the agencies we now advise.
Comfort Care Consulting & Management started in West Hollywood with a simple observation: most hospice and home health agencies don't struggle with care. They struggle with the operations around it.
Missed NOE deadlines. An IDG meeting that runs late every week. Charts that don't say what the nurse actually did. Staff who were never trained on the policy they're held to. Patients and families feel all of it eventually.
Our founder spent years in agency management, working through startups, surveys, and turnarounds, before starting the firm. Comfort Care was built to bring that experience to owners who need someone in the building, not a binder of recommendations. Today we consult for and help manage hospice and home health agencies across Southern California.
What we hold ourselves to.
Three rules shape every engagement, whether it lasts a month or runs for years.
Rule one
Comfort is the measure
Every process we change is judged by one test: does the patient and family at home have a calmer, better-supported experience?
Rule two
Documentation tells the truth
We train teams to chart what happened, clearly and on time. Good records protect patients, staff, and the agency's license.
Rule three
We stay until it works
Management means showing up, tracking the fix week over week, and handing back a team that can keep it running without us.
How an engagement runs.
A clear sequence, so you always know what we're doing and what comes next.
1Weeks 1–2
Assessment
Chart audits, staff interviews, policy review, and a look at your billing and quality data.
2Week 3
Priority plan
A ranked list of what to fix first, tied to survey risk, patient impact, and cash flow.
3Months 1–3
Hands-on work
We rebuild workflows, train staff, and sit in on IDG and clinical meetings until the changes stick.
4Ongoing
Management
Weekly or monthly oversight, with reporting you can share with owners, your board, or a surveyor.
Let's talk about your agency.
A first call is the fastest way to see whether we're the right fit for where you are.
Contact
Talk to us about your agency.
Tell us where you are: starting up, preparing for a survey, or looking for management support. We'll set up a call.
- Phone
- 323-804-9627
- Office
- 1037 N Curson Ave, Apt 6
West Hollywood, CA 90046 - Hours
- Monday to Friday, 9:00 am – 6:00 pm PT
- Serving
- Hospice and home health agencies across Southern California